What to settle before the first work order.
Start with your footprint, your equipment and what you expect from a service partner.
Settle how the account runs.
- Work orders
- How does a call reach us?
Intake channels, the location and asset IDs you need on every ticket, service hours and the urgent-call escalation route.
- Locations
- Which sites, equipment and trades?
Whether ICS or a service partner covers each location, plus its hours and access.
- Approvals
- Who can say yes?
The not-to-exceed limits, and who to call when a decision needs to go up a level.
- Closeout
- What does your team need back?
Status updates, who receives reports, asset identifiers and the photos you want on completed work.
Capability overview
- Company
- Interior Climate Solutions
- Focus
- Commercial heating, cooling and refrigeration
- Ownership
- Privately owned; not private-equity backed
- Who we work for
- Companies with many locations, and owners of large multi-tenant properties.
- Last 12 months
- 29,500+ service calls at 10,000+ locations
- Technicians
- 150+ ICS field technicians (September 2026 roster)
- Service scope
- Demand service, planned maintenance, equipment replacement and capital projects
- Coverage
- ICS technicians self-perform in 30 states across five regions: Western, South Central, Southeast, Mid Atlantic and Northeast. Service partners cover the other 18, so all 48 contiguous states are covered.
- New business
- sales@interiorcs.com
- Main office
- (469) 949-8393